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Because of our great location and our own factory, we don't need to pay many intermediate fees, that's why our dresses in such low price. Our dresses are sold out very quickly and we don't need to let funds tie idle. So we can provide absolute low price to our customers.
Special order gowns are made according to each order we receive from a customer. We do not keep special order gowns in stock. Likewise, designers also do not stock special order gowns. In-stock gowns ship in 7 business days or less. We have these gowns in-stock in various sizes and colors on a first-come, first-serve basis.
Special orders normally take 7 - 10business days for delivery from our location to your door.but delivery dates since their production can vary.
We offer a Rush service for orders that have been placed in a time frame that falls short of their standard production schedule. Rush does not imply that an order will be "rushed" into production ahead of other orders. Rush means, if time permits and the fabric of a particular style is available, we will cut the order. Delivery for Rush orders is approximately 1 - 3 weeks dependent on the schedules. The fee for the Rush service can vary and will display on the order form and added to your total price.
Wedding Gowns orders are shipped from our location within 1 weeks of the purchase depending on availability. Please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary.
We want you to look good and feel good every time you shop with Promdressesshop.com. If you’re not completely satisfied with a Promdressesshop.com's item, we’ll gladly take it back in its original, unworn condition with the receipt and within 3 days of shipment arrival. please refer to our shipping & return policy page to read full our policy.
We are sorry that curently we dont offer try-on service.
Sorry that Currently We do not have swatches available to send out to customers.
To make a purchase online: Click on the product that you would like to purchase; Select size, color and any additional options, Click “Add to Shopping Bag” in the upper right hand corner of your screen to complete the checkout process. If you require assistance, contact our customer service at any time.
The payment of your order is due in full at the point of purchase. We do not offer any payment or lay-away programs. House of Brides accepts all major credit cards including Visa, MasterCard, and Discover. We also accept personal checks, money orders, or cashiers checks for mail-in orders only. Be sure to mail the order and payment together at the same time. All mailed personal checks, money orders, or cashiers checks should be made payable to: House of Brides. House of Brides also accepts PayPal payments. House of Brides cannot refund any portion of your payment or accommodate any exchanges. Once your order has been submitted, our vendors are unable to make any changes or modifications relative to style, size, color, or specific length on an order.
We will pay the sale tax!
Please see Size Charts on our site.Keep in mind that the measurements are taken to determine the closest size to be ordered .Almost every gown will need some type of adjustment. Prior to selecting your size to order, we suggest reviewing the information provided in How to Measure. The designer will be unable to accommodate any changes to the size once the order has been placed. The customer is responsible for the size ordered and or whether or not to order special length. Promdressesshop.com cannot assume any responsibility for measurements. We are unable to assist in measurements or the selection of a size.
We accept fabric orders in additional to a dress order. The minimum amount to order is 1 yard after, which you may order full yards. To place a fabric order, please contact a Customer Service representative. Please be aware that fabric orders are not cut at the same time as the dress order and may be cut from a different bolt of material, which can result in dye lot variation.
We do not guarantee ship dates since production can vary. Ship dates are tentative and subject to change.
We ship Worldwide! Shipping charges are dependent on the postal code and will display during the online ordering process.
Orders shipping from our location normally take 7 - 10 business days for domestic delivery. International delivery can take 7 – 14 days for delivery. Note delivery may run faster than these time frames and the customer will be notified by the email shipping confirmation.
You may select upgraded shipping by contact us.
Unfortunately, orders cannot be picked up at House of Brides store locations
Unfortunately,currently we are only online,we dont have an actual store.
We offer our collections at up to 70% off retail prices.
Please email us picture of products you are insterested in,We will make every effort to make the product for you.
We do not have swatches available to send out to customers
The available pictures are as posted on our website. We do not have additional pictures to send out to customers.
All gowns and products are 100% brand new. We do not accept or offer resale items.
We are sorry that we are currently only online.
For general inquiries or to check the status of an online order, please call Customer Service at or email us.
Please contact us.